Store Leader: People-First Experience Builder

Moss; Newcastle upon Tyne; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Training and development

Individuality-focused culture

Job summary

Moss is seeking an experienced store leader in the United Kingdom to inspire and develop teams while delivering exceptional customer experiences. You will lead on-floor leadership, coach staff, and drive sales performance through people-focused management.

Join Moss to grow your leadership career within a brand that values energy, curiosity, and culture, offering progression and development opportunities across the business.

Qualifications

• Experienced leaders with presence and capability.
• Enjoy leading and developing others.
• Bring energy, confidence, and accountability.
• Desire to build leadership career within a brand.

Responsibilities

• Creating standout customer moments – ensuring every interaction reflects the Moss Way
• Driving results naturally – supporting sales and KPIs through strong floor leadership
• Leading and developing your team – coaching, onboarding, and building future leaders
• Keeping the store sharp and inspiring – ensuring operational excellence across all areas
• Supporting commercial performance – using data and insight to drive decisions
• Learning constantly – growing your leadership, commercial awareness, and impact

Skills

Leadership

Customer focus

Sales driven

People development

Job description

Moss is seeking an experienced store leader in the United Kingdom to inspire and develop teams while delivering exceptional customer experiences. You will lead on-floor leadership, coach staff, and drive sales performance through people-focused management.

Join Moss to grow your leadership career within a brand that values energy, curiosity, and culture, offering progression and development opportunities across the business.