Retail Team Leader: Inspire Service & Growth

Moss Bros Group; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Career progression

Training and development

Energetic culture

Job summary

Moss Bros Group in Glasgow is seeking a Team Leader to guide a store team and deliver exceptional customer experiences. This role focuses on leading by example on the shop floor, coaching staff, and driving sales while maintaining store standards and brand integrity.

The ideal candidate brings retail leadership experience, high energy, and a passion for developing others. This is a full-time role with opportunities for progression within the Moss brand.

Qualifications

• Experience leading a retail team on the shop floor.
• Ability to inspire and connect with customers.
• Track record of achieving KPIs through team effort.
• Willingness to learn and develop leadership skills.
• Excellent communication and energy.

Responsibilities

• Create standout customer moments by leading through example.
• Drive results by supporting the team to achieve KPIs.
• Motivate and coach team, onboard new staff and build engagement.
• Maintain sharp store standards and visual presentation.
• Support commercial performance using insights to optimise results.
• Continually develop leadership, product knowledge, and commercial understanding.

Skills

Leadership

Team motivation

Customer service

Coaching

Job description

Moss Bros Group in Glasgow is seeking a Team Leader to guide a store team and deliver exceptional customer experiences. This role focuses on leading by example on the shop floor, coaching staff, and driving sales while maintaining store standards and brand integrity.

The ideal candidate brings retail leadership experience, high energy, and a passion for developing others. This is a full-time role with opportunities for progression within the Moss brand.