Senior Store Leader: Drive Service & Growth

Moss; Staines-upon-Thames; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Employee Discount

Team Reward Pay Scheme

Refer a Friend Bonus

Season Ticket Loan

Cycle to Work Scheme

Discounted Gym Membership

Life Insurance

Ongoing Development

Access to Learning Platform

Employee Hub

New Baby Gift

Job summary

Moss in Staines-upon-Thames is looking for a Store Leader to inspire and lead the team towards achieving exceptional customer service and store performance. In this role, you will guide the team, conduct coaching sessions, and utilize data to inform decisions. With a strong background in retail operations, your communication skills will help foster a high-performance culture. Moss offers a range of benefits, including a 70% employee discount, a generous bonus scheme, and life insurance.

Qualifications

• Experienced in retail operations and exceptional customer service.
• Knowledgeable in global fashion trends and data analytics.
• Strong communication and relationship-building skills.

Responsibilities

• Lead store performance and motivate colleagues.
• Ensure high customer satisfaction through exceptional service.
• Conduct coaching and feedback sessions for team development.
• Utilize sales data to inform business decisions.
• Manage stock deliveries and visual merchandising standards.

Skills

Retail operations experience

Customer service

Knowledge of fashion trends

Data analytics

Communication skills

Time management

Job description

Moss in Staines-upon-Thames is looking for a Store Leader to inspire and lead the team towards achieving exceptional customer service and store performance. In this role, you will guide the team, conduct coaching sessions, and utilize data to inform decisions. With a strong background in retail operations, your communication skills will help foster a high-performance culture. Moss offers a range of benefits, including a 70% employee discount, a generous bonus scheme, and life insurance.