Store Leader & P&L Owner — Bench General Manager

Five Guys; Corner Hall; On-site; GBP 52,000 - 75,000; Full time

Benefits offered by this job

20% bonus scheme

Secret Shopper bonus up to £2,000

33 Days paid holiday

Free burgers, fries and shakes on‑duty

Private medical via Vitality

Life assurance

Stream wellbeing app access

Pension scheme

Job summary

Five Guys is seeking a Bench General Manager to lead a store, coaching crews, and driving profitability while delivering exceptional guest experiences. You’ll own day-to-day operations, manage the P&L, and partner with leadership to meet targets.

The role includes coaching teams, optimizing sales opportunities, and maintaining the brand’s celebrated standards. You’ll be a hands-on leader who supports staff on the line when needed, inspires high performance, and ensures everyone enjoys a positive

Qualifications

• Strong leadership and people management abilities.
• Proven experience managing a store P&L and driving profitability.
• Exceptional customer service and guest experience focus.

Responsibilities

• Own and operate the store day-to-day, driving sales and controlling costs.
• Lead, coach and develop front-line teams to deliver consistent results.
• Work hands-on on the floor when needed to support the Team and operations.
• Ensure smooth daily operations and long-term planning for growth.
• Foster a positive working environment and maintain Five Guys culture.
• Drive performance through coaching, recognition and reward programs.
• Monitor costs, inventory, and quality to uphold standards.
• Collaborate with the district to support multiple stores as needed.
• Represent Five Guys values in leadership and customer interactions.

Skills

Leadership

P&L management

Customer service

People development

Job description

Five Guys is seeking a Bench General Manager to lead a store, coaching crews, and driving profitability while delivering exceptional guest experiences. You’ll own day-to-day operations, manage the P&L, and partner with leadership to meet targets.

The role includes coaching teams, optimizing sales opportunities, and maintaining the brand’s celebrated standards. You’ll be a hands-on leader who supports staff on the line when needed, inspires high performance, and ensures everyone enjoys a positive