Bench GM: Lead Ops, Grow Talent, Boost Profit

Five Guys; Watford; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Bonus 20%

Secret Shopper bonus

Love2Shop vouchers

33 days holiday

Free meals on shift

Private medical

Life insurance

Stream app access

Pension plan

Wellbeing support

Employee discount

Annual conference

Team competitions

Career progression

Job summary

Five Guys is seeking a Bench General Manager to support existing stores in the district, based at Watford. You will lead day-to-day operations, coach teams, and drive profitability while delivering exceptional customer service.

As a brand ambassador, you will own the P&L, optimise sales opportunities, and model Five Guys values. On-shift you may work alongside crew and managers to maintain standards and culture.

Qualifications

• Experience leading store teams and driving profitability.
• Strong leadership and coaching skills with a focus on customer service.
• Willing to be based in Watford and support multiple stores in the district.

Responsibilities

• Lead day-to-day store operations and results.
• Inspire, coach and develop teams to deliver profitability and excellent service.
• Own the store P&L and drive sales while controlling costs.

Skills

Leadership

P&L management

Customer service

Coaching & development

Job description

Five Guys is seeking a Bench General Manager to support existing stores in the district, based at Watford. You will lead day-to-day operations, coach teams, and drive profitability while delivering exceptional customer service.

As a brand ambassador, you will own the P&L, optimise sales opportunities, and model Five Guys values. On-shift you may work alongside crew and managers to maintain standards and culture.