Bench General Manager: Lead Store Ops, P&L & People

Five Guys; Chester; On-site; GBP 60,000 - 75,000; Full time

Benefits offered by this job

20% bonus scheme

Secret Shopper bonus

Long service Love2Shop

33 Days paid holiday

Free burgers on shift

Private medical via Vitality

Life assurance

Five Guys Perks

Wellbeing app Stream

Job summary

Five Guys is seeking a Bench General Manager to lead a busy burger store in the UK. You will be accountable for the store's performance, coach the team to deliver superb customer service, and own the P&L while driving sales and controlling costs.

You may support other stores within the district and work hands-on on the shop floor as needed. You will be a brand ambassador, demonstrate leadership and direction, and promote Five Guys values while delivering a positive, high-energy working

Qualifications

• Lead and coach the store team to deliver profitability and great customer service.
• Own the store's P&L and drive sales while controlling costs.
• Be hands-on on the shop floor when required and mentor crew and managers.
• Coordinate day-to-day operations across district stores.

Responsibilities

• Accountable for the store's day-to-day performance and results.
• Inspire and coach teams to exceed targets and deliver excellent service.
• Lead from the front and participate on the line when needed.
• Ensure smooth running of the store and long-term planning.

Skills

Team leadership

Coaching

Customer service

P&L management

Job description

Five Guys is seeking a Bench General Manager to lead a busy burger store in the UK. You will be accountable for the store's performance, coach the team to deliver superb customer service, and own the P&L while driving sales and controlling costs.

You may support other stores within the district and work hands-on on the shop floor as needed. You will be a brand ambassador, demonstrate leadership and direction, and promote Five Guys values while delivering a positive, high-energy working