Bench General Manager: Lead Store Ops, Growth & People

Five Guys; Manchester; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

20% bonus scheme

Secret Shopper bonus (£ up to 2,000)

Long service Love2Shop (£500/£1,000)

33 days holiday

Free burgers, fries and shakes onShift

Private medical via Vitality

Life assurance

Stream app access

Wellbeing support

Apprenticeships and progression

Job summary

Five Guys is seeking a Bench General Manager to lead a busy store in the UK, supporting the current General Manager and possibly other stores within the district. You will be accountable for day-to-day operations, profitability, and delivering excellent customer service while coaching the team to live the Five Guys values.

You will develop and manage staff, own the P&L, drive sales, control costs and ensure a smooth operation with a strong talent pipeline.

Qualifications

• Accountable for entire store and teams
• Drive profitability while delivering customer service
• Lead, coach and develop store staff across shifts

Responsibilities

• Accountable and responsible for your entire store and the people within
• Developing and managing the store team, while supporting the delivery of perfect burgers and fries
• Lead from the front, hands-on on the line with crew and managers
• Own P&L, drive sales and control costs
• Ensure smooth day-to-day operations and long-term planning
• Spot potential and develop a strong talent pipeline
• Drive Five Guys culture by role modelling our values
• Create an awesome working environment where people enjoy coming to work
• Reward and recognition responsibilities
• Demonstrate close attention to detail

Skills

People leadership

P&L ownership

Store operations

Sales focus

Job description

Five Guys is seeking a Bench General Manager to lead a busy store in the UK, supporting the current General Manager and possibly other stores within the district. You will be accountable for day-to-day operations, profitability, and delivering excellent customer service while coaching the team to live the Five Guys values.

You will develop and manage staff, own the P&L, drive sales, control costs and ensure a smooth operation with a strong talent pipeline.