Bench General Manager — Lead Operations, Grow Profit & People

Five Guys; England; On-site; GBP 52,000 - 75,000; Full time

Benefits offered by this job

20% bonus scheme (quarterly)

Secret Shopper bonus

Long service vouchers

33 days paid holiday

Free burgers, fries and shakes on-shif

Private medical via Vitality

Life assurance

Wellbeing app Stream (benefits)

Job summary

Five Guys is seeking a Bench General Manager to anchor store operations while based at an established location and supporting the district. You will lead teams, drive profitability, and ensure operational excellence, with hands-on involvement on the line when needed.

You will champion Five Guys values, mentor crew and managers, and oversee day-to-day delivery of the brand promise across multiple sites within the district.

Responsibilities

• Accountable for the store's day-to-day operations and results.
• Lead, coach and inspire teams to deliver great burgers, fries and service.
• Own the P&L, drive sales and manage costs to optimise profitability.
• Ensure exceptional customer service and a welcoming store environment.
• Support the current General Manager and potentially other stores within the district.

Job description

Five Guys is seeking a Bench General Manager to anchor store operations while based at an established location and supporting the district. You will lead teams, drive profitability, and ensure operational excellence, with hands-on involvement on the line when needed.

You will champion Five Guys values, mentor crew and managers, and oversee day-to-day delivery of the brand promise across multiple sites within the district.