Bench General Manager – Hands-On Store Leader

Five Guys; Hitchin; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Bonus scheme

Secret Shopper bonus

Free burgers and shakes on shift

Private medical

Life assurance

Pension scheme

Job summary

Five Guys is seeking a Benchmark General Manager to lead a busy UK store, driving sales, managing costs, and developing a high-performing team. You will model Five Guys values, mentor staff, and ensure a remarkable customer experience as burgers and fries are prepared to perfection.

As Bench General Manager, you’ll own day-to-day operations, coach managers, and deliver strong results while maintaining a positive, fun working environment that reflects our brand standards.

Qualifications

• Hands-on leadership with P&L ownership.
• Able to drive sales while controlling costs.
• Strong customer service focus and people development.

Responsibilities

• Accountable for the store and its people.
• Lead and develop the store team to deliver great burgers and fries.
• Be hands-on on the line with crew and managers.
• Own the P&L and drive sales while controlling costs.
• Ensure smooth day-to-day operations and long-term planning.

Skills

Leadership

Customer service

People management

Decision making

Job description

Five Guys is seeking a Benchmark General Manager to lead a busy UK store, driving sales, managing costs, and developing a high-performing team. You will model Five Guys values, mentor staff, and ensure a remarkable customer experience as burgers and fries are prepared to perfection.

As Bench General Manager, you’ll own day-to-day operations, coach managers, and deliver strong results while maintaining a positive, fun working environment that reflects our brand standards.