Store Leader: Drive Experience, Growth & Profit

Starbucks EMEA; Holme Pierrepont; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

28 days holiday

Free drinks and food on shift

Store bonus program

Employee discounts

Training & development

Job summary

Starbucks is seeking a store leader to guide operations, coach partners, and drive the customer experience across a dynamic retail environment. You’ll lead from the front, set goals, and roll out initiatives to improve performance while mentoring your team.

Your role involves analysing data, forecasting staffing needs, and recruiting world-class talent to meet store needs, with training programs delivered by in-store trainers.

Qualifications

• Experience leading a team in retail or hospitality.
• Ability to analyse data and inform decisions to improve store performance.
• Experience with forecasting and scheduling to manage labour within budgets.
• Recruitment and development of diverse talent to meet store needs.

Responsibilities

• Execute store operations through your team on scheduled shifts, ensuring coverage of openings, closes, and weekends.
• Analyse data and store observations to improve customer experience and store performance.
• Lead forecasting and scheduling to manage labour within budgets and recruit talent.
• Roll out new initiatives to drive operational excellence and business results.
• Coach and develop partners, set goals, and build strong relationships.

Skills

Team leadership

Retail/hospitality experience

Data analysis

Forecasting

Staff scheduling

Recruitment

Tools

Forecasting tools

Job description

Starbucks is seeking a store leader to guide operations, coach partners, and drive the customer experience across a dynamic retail environment. You’ll lead from the front, set goals, and roll out initiatives to improve performance while mentoring your team.

Your role involves analysing data, forecasting staffing needs, and recruiting world-class talent to meet store needs, with training programs delivered by in-store trainers.