Store Leader: Coach Teams & Delight Customers

Lex; Cardiff; On-site; GBP 60,000 - 85,000; Full time

Job summary

Apple Retail in Cardiff is seeking a Store Leader to build and lead a capable team, delivering an outstanding in-store experience for customers while driving business priorities. You will recruit, train and coach leaders to create high-performing teams, while modelling Apple’s values and ensuring inclusive leadership and operational excellence across scheduling, performance and store strategy.

This role requires flexibility to work evenings and weekends as needed and a commitment to delivering

Qualifications

• 5+ years of leadership experience in retail, sales or a related field.
• Proven ability to lead and coach teams to deliver exceptional customer experiences.
• Strong communication and analytics for decision making.

Responsibilities

• Lead and coach a team that identifies customers’ needs and delivers exceptional customer interactions.
• Develop and retain a diverse, high-performing team.
• Oversee store scheduling and align with business priorities to optimise performance.
• Drive Apple’s store strategy and performance through coaching, operational excellence and inclusivity.

Skills

Leadership

Retail sales

Team coaching

Scheduling

Job description

Apple Retail in Cardiff is seeking a Store Leader to build and lead a capable team, delivering an outstanding in-store experience for customers while driving business priorities. You will recruit, train and coach leaders to create high-performing teams, while modelling Apple’s values and ensuring inclusive leadership and operational excellence across scheduling, performance and store strategy.

This role requires flexibility to work evenings and weekends as needed and a commitment to delivering