Store Lead: Brand Experience & Sales Leader

URBN; Bath; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

40% employee discount

Job summary

URBN in Bath is seeking a Key Holder to partner with store management to supervise daily operations and create an engaging customer environment. You will help drive sales, coach the team, and uphold brand standards in a fast-paced retail setting.

As a key holder you lead by example, empower staff, share product knowledge, and ensure omni-channel processes run smoothly. You will contribute to delivering exceptional customer experiences across URBN Brands.

Qualifications

• Energetic and people-focused with strong communication skills.
• Proven ability to lead by example and develop staff.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Collaborate with store leadership to supervise daily operations.
• Drive sales and provide elevated customer service and styling advice.
• Utilize in-store tech to deliver seamless omni-channel experiences.

Skills

Customer service

Team leadership

Communication skills

Sales driven

Tools

MPOS

Threads

Freeway

Job description

URBN in Bath is seeking a Key Holder to partner with store management to supervise daily operations and create an engaging customer environment. You will help drive sales, coach the team, and uphold brand standards in a fast-paced retail setting.

As a key holder you lead by example, empower staff, share product knowledge, and ensure omni-channel processes run smoothly. You will contribute to delivering exceptional customer experiences across URBN Brands.