Keyholder: Elevate Sales & Team Experience

URBN Urban Outfitters, Inc.; United Kingdom; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Gym membership discounts

Private Medical Insurance

Up to 40% employee discount

Season ticket loan

Cycle to work scheme

Learning & development opportunities

#FreePeople

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder at our Bath store to support the store leadership in delivering an engaging customer experience. You will drive sales, manage a positive environment, and mentor team members while upholding brand standards.

The role involves leading daily operations, sharing product knowledge, and ensuring store and policy compliance. A energetic, customer-focused mindset is essential for success in this position.

Qualifications

• Energy and happiness that is contagious in a team context.
• Builds relationships naturally, embraces individuality and diversity.
• Exhibits clear verbal communication skills.
• Ability to thrive in a fast paced, rapidly evolving environment.

Responsibilities

• Brand experience: act as a brand representative and partner with store leadership to create an engaging customer experience.
• Customer connection: empower the team to drive sales through personalized service and styling recommendations.
• Utilize in-store technology to deliver seamless omni-channel shopping experiences.

Skills

Energy & positivity

Relationship building

Clear verbal communication

Fast-paced adaptability

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder at our Bath store to support the store leadership in delivering an engaging customer experience. You will drive sales, manage a positive environment, and mentor team members while upholding brand standards.

The role involves leading daily operations, sharing product knowledge, and ensuring store and policy compliance. A energetic, customer-focused mindset is essential for success in this position.