Store Food Manager - Lead Teams, Elevate Service

Sainsbury's; England; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food & drinks

Holiday entitlement

Pension match

Share scheme

Wellbeing support

Colleague networks

Cycle to Work

Retail offers

Job summary

Sainsbury's in the United Kingdom is seeking a Food Store Manager to lead the store's operations with a hands-on, customer‑focused approach. You will coach teams, model high standards, and drive safe, efficient daily activities across the food hall.

You will manage performance, scheduling, and pay, ensure KPIs are met, and sometimes take overall responsibility for running the store, directing colleagues to deliver an exceptional shopping experience.

Qualifications

• Track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
• Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
• Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
• Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
• Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.

Responsibilities

• Role modelling and coaching for high standards and efficiency across the whole food hall.
• Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
• Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
• People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

Job description

Sainsbury's in the United Kingdom is seeking a Food Store Manager to lead the store's operations with a hands-on, customer‑focused approach. You will coach teams, model high standards, and drive safe, efficient daily activities across the food hall.

You will manage performance, scheduling, and pay, ensure KPIs are met, and sometimes take overall responsibility for running the store, directing colleagues to deliver an exceptional shopping experience.