Food Hall Operations Leader

Sainsbury's; Southampton; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food and hot drinks

Generous holiday entitlement

Pension - employer match

Sainsbury's share scheme

Wellbeing support

Colleague networks

Cycle to Work

Special offers on gym memberships

Job summary

Sainsbury's is seeking an experienced Store Manager in the United Kingdom to lead store operations with a hands-on, customer-first approach. You will coach teams, drive high standards, and manage performance and discipline to ensure top customer service and store performance.

In this role you will oversee daily operations, scheduling, and pay, and, when needed, take overall responsibility for running the store to deliver for customers and maintain stock availability and service quality.

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Delivers brilliant customer service and coaches a team to do the same.
• Manages performance and capability, with disciplinary experience as needed.
• Leads operations and can run the store in the absence of more senior management.
• Proven track record delivering against KPIs like sales, stock availability and customer satisfaction.

Responsibilities

• Role modelling and coaching for high standards and efficiency across the whole food hall.
• Managing compliance to processes whilst bringing passion and flare for great shop keeping and customer service.
• Ensure every single customer gets the food they want when they shop with us to help ensure we are the first choice for food.
• People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• At times you will assume overall responsibility for running the store, providing direction and support to deliver for the customer.

Skills

People management

Customer service

Team leadership

KPI tracking

Coaching

Operational excellence

Job description

Sainsbury's is seeking an experienced Store Manager in the United Kingdom to lead store operations with a hands-on, customer-first approach. You will coach teams, drive high standards, and manage performance and discipline to ensure top customer service and store performance.

In this role you will oversee daily operations, scheduling, and pay, and, when needed, take overall responsibility for running the store to deliver for customers and maintain stock availability and service quality.