Food Hall Manager: Lead Team, Elevate Service

Sainsbury’s Group; Tewkesbury; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Pension contributions matching

Wellbeing support

Cycle to Work program

Job summary

Sainsbury’s Group is seeking an experienced Food Manager in the United Kingdom to drive store performance and customer experience. You will lead teams, coach colleagues to deliver high standards, and ensure seamless daily operations in a fast-paced retail environment.

You will oversee people management, KPI delivery, scheduling, and disciplinary processes while maintaining a customer-first approach and strong product availability. This role offers growth within a large, inclusive retail network.

Qualifications

• Proven track record of leading teams in fast-paced environments.
• Ability to coach others to raise standards and performance.
• Experience delivering KPI improvements and customer satisfaction.
• Skilled in handling disciplinary matters and scheduling.
• Comfortable taking ownership of store operations when needed.

Responsibilities

• Role modelling high standards and efficiency across the store.
• Manage compliance to processes with strong customer service focus.
• Ensure stock availability and customer satisfaction.
• Oversee performance, conduct disciplinaries, and manage scheduling.
• Take overall store responsibility in the absence of senior management.

Skills

Leadership

Coaching

Customer service

KPI delivery

People management

Job description

Sainsbury’s Group is seeking an experienced Food Manager in the United Kingdom to drive store performance and customer experience. You will lead teams, coach colleagues to deliver high standards, and ensure seamless daily operations in a fast-paced retail environment.

You will oversee people management, KPI delivery, scheduling, and disciplinary processes while maintaining a customer-first approach and strong product availability. This role offers growth within a large, inclusive retail network.