Store Floor Specialist — Customer Experience & Merchandising

JDSports; Watford; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount

Career development

Job summary

JD Sports in Watford is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, replenish stock, and help maintain high standards of presentation and service.

Join a fast-paced, supportive team where every role matters. You will work collaboratively, process transactions, and assist with deliveries while upholding brand standards and delivering a positive store atmosphere.

Qualifications

• Experience delivering excellent customer service in a fast-paced retail environment.
• Ability to communicate clearly and efficiently with customers and colleagues.
• Proven cash handling and basic till procedures.
• Experience restocking shelves and maintaining shop floor presentation.
• Team-oriented, with a friendly and proactive attitude.

Responsibilities

• Greet customers and provide product information.
• Maintain displays and stock levels to company standards.
• Process transactions and assist with deliveries.
• Ensure shop floor cleanliness and presentation at all times.
• Collaborate with colleagues to support daily store operations.

Skills

Customer service

Communication

Cash handling

Stock replenishment

Display maintenance

Tools

POS system

Job description

JD Sports in Watford is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, replenish stock, and help maintain high standards of presentation and service.

Join a fast-paced, supportive team where every role matters. You will work collaboratively, process transactions, and assist with deliveries while upholding brand standards and delivering a positive store atmosphere.