Retail Floor Specialist - Customer Experience & Sales

JDSports; Epsom; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Staff Discount

Personal development opportunities

Job summary

JD Sports is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, assist with product information, replenish stock, and maintain presentation standards while supporting daily store operations.

The role emphasizes a positive attitude, teamwork, and a willingness to learn new skills within a fast-paced retail environment. Benefits include staff discounts and personal development opportunities.

Qualifications

• Must adapt communication style to different people and situations.
• Must engage positively with customers and colleagues.
• Strong organizational skills and ability to manage tasks.
• Ability to work collaboratively in a team setting.
• Willingness to learn new skills and follow processes.

Responsibilities

• Deliver a positive and welcoming experience for customers.
• Identify needs and promote suitable products to achieve sales objectives.
• Maintain high standards of customer service and presentation on the shop floor.
• Replenish stock and ensure products are correctly displayed.
• Process transactions, cash handling, and stock processing.
• Utilize in-store technology to support daily store operations.

Skills

Adaptability

Customer engagement

Team collaboration

Organization

Learning agility

Tools

POS systems

Job description

JD Sports is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, assist with product information, replenish stock, and maintain presentation standards while supporting daily store operations.

The role emphasizes a positive attitude, teamwork, and a willingness to learn new skills within a fast-paced retail environment. Benefits include staff discounts and personal development opportunities.