Store Floor Experience Champion

JD Sports Fashion PLC; Wood Green; Remote; GBP 18,000 - 23,000; Full time

Job summary

JD Sports Fashion PLC is hiring a Store Colleague to help deliver outstanding customer experiences on the shop floor. You will greet customers, assist with product information, and maintain displays to reflect brand standards.

The role emphasizes teamwork and a proactive approach to keeping stock replenished and operations running smoothly. Joining a fast-paced retail environment, you’ll develop product knowledge, support daily store activities, and help customers feel valued while contributing

Qualifications

• Ability to adapt approach and communication to different customers
• Strong customer service focus with a helpful attitude
• Good organisational skills to manage tasks on the shop floor

Responsibilities

• Deliver a positive, welcoming experience for customers and provide product information
• Identify customer needs, promote suitable products and upsell where appropriate
• Maintain high standards of customer service and store presentation
• Keep displays clean, well organised and stock replenished according to company standards
• Handle transactions and assist with stock processing and deliveries

Skills

Customer engagement

Teamwork

Organisational skills

Adaptability

Willingness to learn

Job description

JD Sports Fashion PLC is hiring a Store Colleague to help deliver outstanding customer experiences on the shop floor. You will greet customers, assist with product information, and maintain displays to reflect brand standards.

The role emphasizes teamwork and a proactive approach to keeping stock replenished and operations running smoothly. Joining a fast-paced retail environment, you’ll develop product knowledge, support daily store activities, and help customers feel valued while contributing