Store Colleague — Customer Experience & Growth

JDSports; Greasley; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports, a leader in sneakers and athleticwear, seeks a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock, and uphold the high service and presentation standards JD Sports is known for.

You’ll work with a collaborative team, assist with transactions, use in-store systems, and follow health and safety requirements to keep the store running smoothly.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Positive attitude, teamwork, and a passion for helping customers.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Help achieve team sales objectives by identifying customer needs and promoting suitable products.
• Maintain high standards of customer service and shop presentation.
• Replenish stock and ensure products are displayed correctly in line with company standards.
• Process transactions, handle cash, and assist with stock processing and deliveries.
• Use in-store technology and systems to support daily store operations and customer inquiries.

Skills

Adaptability

Customer communication

Teamwork

Organization

Proactive learning

Tools

POS systems

Job description

JD Sports, a leader in sneakers and athleticwear, seeks a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock, and uphold the high service and presentation standards JD Sports is known for.

You’ll work with a collaborative team, assist with transactions, use in-store systems, and follow health and safety requirements to keep the store running smoothly.