Customer Experience Specialist - Retail Floor

JD Sports Fashion PLC; Fareham; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Fashion PLC in Fareham is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain high service and presentation standards with a positive attitude and strong teamwork.

You will support daily store operations, process transactions, and follow health and safety requirements while collaborating with colleagues to keep the store running smoothly and showcase the brand’s high

Qualifications

• Adaptability in diverse customer interactions.
• Engage positively with customers and colleagues.
• Organise tasks effectively and manage workload.
• Collaborate with colleagues to support store operations.
• Willingness to learn new skills and follow procedures.

Responsibilities

• Deliver a welcoming experience and provide product information.
• Identify customer needs and promote suitable products.
• Maintain high standards of presentation and display accuracy.
• Replenish stock and ensure shelves are stocked and clean.
• Process transactions and support daily store operations.
• Follow health and safety requirements.

Skills

Customer engagement

Teamwork

Organisational skills

Communication

Willingness to learn

Job description

JD Sports Fashion PLC in Fareham is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain high service and presentation standards with a positive attitude and strong teamwork.

You will support daily store operations, process transactions, and follow health and safety requirements while collaborating with colleagues to keep the store running smoothly and showcase the brand’s high