Store Floor Associate: Customer Experience & Merchandising

JD Sports Fashion PLC; Leeds; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Fashion PLC is seeking a Store Colleague in Leeds to deliver a welcoming customer experience, advise on products, and support daily store operations. You will greet customers, maintain displays, replenish stock, and assist with transactions and deliveries, all while upholding high service standards.

Join a fast-paced retail environment and collaborate with a supportive team to help customers feel valued and excited about our products.

Qualifications

• Excellent customer service and communication skills.
• Ability to adapt style to different customers.
• Strong presentation and display standards.

Responsibilities

• Greet customers and provide a welcoming experience.
• Identify customer needs and promote suitable products.
• Maintain high standards of customer service and presentation on the shop floor.
• Replenish stock and ensure products are correctly displayed and available.
• Handle transactions, cash processing, and deliveries as required.
• Use in-store technology and systems to assist customers and daily operations.
• Follow company policies, procedures and health and safety guidelines.
• Work with colleagues to support day-to-day store operations and cover additional duties.

Skills

Adaptability

Customer engagement

Organizational skills

Collaborative teamwork

Willingness to learn

Job description

JD Sports Fashion PLC is seeking a Store Colleague in Leeds to deliver a welcoming customer experience, advise on products, and support daily store operations. You will greet customers, maintain displays, replenish stock, and assist with transactions and deliveries, all while upholding high service standards.

Join a fast-paced retail environment and collaborate with a supportive team to help customers feel valued and excited about our products.