Store Floor Sales Associate — Customer-Focused & Team Player

JD Group; Leeds; On-site; GBP 18,000 - 22,000; Full time

Job summary

JD Group is seeking a customer-focused store associate in Leeds to deliver a welcoming shopping experience and provide product information. You will work to meet team sales goals by understanding customer needs, recommending suitable products, and promoting complementary items.

Maintain high standards of service and presentation on the shop floor, replenish stock, process transactions, and use in-store systems.

Qualifications

• Customer-focused approach with friendly, welcoming demeanour.
• Ability to identify needs and suggest suitable products.
• Comfort with upselling and promoting complementary items.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Sales awareness

Teamwork

Communication

Organisation

Tools

POS system

Job description

JD Group is seeking a customer-focused store associate in Leeds to deliver a welcoming shopping experience and provide product information. You will work to meet team sales goals by understanding customer needs, recommending suitable products, and promoting complementary items.

Maintain high standards of service and presentation on the shop floor, replenish stock, process transactions, and use in-store systems.