Store Advisor: Inspire Runners & Elevate Customer Experience

ON RUNNING; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

ON RUNNING in London is seeking a Store Advisor to embody the brand and provide exceptional customer service. You will engage with customers in a positive way, assist in community events, and support store targets with a collaborative team.

The role requires weekend/evening availability, strong English communication, and a proactive problem-solving mindset. On values inclusivity, sport spirit, and premium service.

Qualifications

• Provide exceptional service to customers in a proactive and positive way.
• Communicate On's values and brand philosophy to customers.
• Lead community events and collaborate with the Store Leader to hit targets.
• Act as in-store troubleshooting expert for store systems.

Responsibilities

• Continuously embody and communicate On's values to customers.
• Provide exceptional service to each customer in a proactive and positive way.
• Be part of On's community activity and lead future events.
• Work with Store Leader to achieve store targets and retail performance.
• Troubleshoot store systems as the in-store expert.
• Create an inclusive experience by treating all customers with respect.
• Monitor market trends and competitive actions in retail.

Skills

Customer service

Communication

Team player

Problem solving

English proficiency

Weekend/Evening availability

Education

Bachelor's degree

Job description

ON RUNNING in London is seeking a Store Advisor to embody the brand and provide exceptional customer service. You will engage with customers in a positive way, assist in community events, and support store targets with a collaborative team.

The role requires weekend/evening availability, strong English communication, and a proactive problem-solving mindset. On values inclusivity, sport spirit, and premium service.