Store Experience Lead - Energetic, Customer-Centric

Moss; Cardiff; Presencial; GBP 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance incentives

Real career progression

Descripción de la vacante

Moss in Cardiff is seeking a Shop Leader to bring energy and embody the Moss Way on the shop floor. You’ll welcome customers, advise on styling, and build genuine connections that make shopping memorable.

You'll own opening/closing, stock processes, and store operations while guiding the team with feedback and coaching. Moss values growth, individuality, and a positive, energetic culture.

Responsabilidades

• Creating standout customer moments – welcoming, advising, styling, and building genuine connections
• Driving results naturally – through great service that feels effortless, not pushy
• Supporting the team on the floor – leading by example, offering guidance and feedback throughout the day
• Keeping the store sharp and inspiring – from visual standards to stock processes and store operations
• Taking ownership – supporting opening, closing, and key operational responsibilities
• Learning constantly – from product knowledge to styling to commercial awareness

Descripción del empleo

Moss in Cardiff is seeking a Shop Leader to bring energy and embody the Moss Way on the shop floor. You’ll welcome customers, advise on styling, and build genuine connections that make shopping memorable.

You'll own opening/closing, stock processes, and store operations while guiding the team with feedback and coaching. Moss values growth, individuality, and a positive, energetic culture.