Store Experience Leader — Inspire & Grow Teams

Moss; Brierley Hill; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Training & development

Energetic culture

Recognition

Job summary

Moss is seeking a Deputy Manager at Merryhill to lead a store team, create standout customer moments, and drive commercial results.

You’ll coach onboarding, ensure operational excellence, and use data to shape decisions, building future leaders while embodying Moss Spirit.

If you bring energy, curiosity and accountability, you’ll grow within a brand that recognises and rewards your contribution.

Qualifications

• A natural ability to connect, lead, and inspire.
• A passion for helping people perform and grow.
• Curiosity about style, trends, and commercial success.

Responsibilities

• Creating standout customer moments – ensuring every interaction reflects the Moss Way.
• Driving results naturally – supporting sales and KPIs through strong floor leadership.
• Leading and developing your team – coaching, onboarding, and building future leaders.
• Keeping the store sharp and inspiring – ensuring operational excellence across all areas.
• Supporting commercial performance – using data and insight to drive decisions.
• Learning constantly – growing your leadership, commercial awareness, and impact.

Skills

connect

lead

inspire

develop people

Education

Leadership potential

Tools

Data and insight

Job description

Moss is seeking a Deputy Manager at Merryhill to lead a store team, create standout customer moments, and drive commercial results.

You’ll coach onboarding, ensure operational excellence, and use data to shape decisions, building future leaders while embodying Moss Spirit.

If you bring energy, curiosity and accountability, you’ll grow within a brand that recognises and rewards your contribution.