Store Experience Associate

JD GROUP; Workington; Presencial; GBP 12.000 - 15.000; Jornada completa

Descripción de la vacante

JD Group is seeking a Store Colleague to deliver a warm, knowledgeable experience on the shop floor. You will greet customers, assist with product information, restock shelves, and maintain presentation to high standards.

In this fast-paced retail environment, you’ll work with colleagues to support daily store operations, complete transactions, handle stock processing, and follow health and safety requirements while upholding brand standards.

Formación

• Ability to adapt communication style to different customers.
• Capable of working collaboratively with colleagues.
• Strong organisational skills with attention to detail.
• Willingness to learn company processes and procedures.

Responsabilidades

• Deliver a welcoming experience for customers and provide product information.
• Identify customer needs, promote suitable products and upsell where appropriate.
• Maintain high standards of customer service across the store.
• Keep shop floor clean, organised and well presented across fixtures and displays.
• Replenish stock and ensure products are available and correctly displayed.
• Process transactions and handle cash with accuracy and efficiency.
• Use in-store systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Collaborate with colleagues to support the day-to-day running of the store.
• Support additional duties and tasks as reasonably required.

Conocimientos

Customer engagement

Teamwork

Organisational skills

Communication

Willingness to learn

Descripción del empleo

JD Group is seeking a Store Colleague to deliver a warm, knowledgeable experience on the shop floor. You will greet customers, assist with product information, restock shelves, and maintain presentation to high standards.

In this fast-paced retail environment, you’ll work with colleagues to support daily store operations, complete transactions, handle stock processing, and follow health and safety requirements while upholding brand standards.