Customer-First Store Associate

JD GROUP; Lancaster; Presencial; GBP 14.000 - 18.000; Jornada completa

Descripción de la vacante

JD GROUP is seeking a Store Colleague to deliver a welcoming customer experience and support daily shop-floor operations. You will greet customers confidently, maintain displays, replenish stock, and assist with transactions, all while upholding high service and presentation standards.

With a friendly attitude and strong teamwork, you will contribute to a fast-paced retail environment and help the store meet its sales and service targets while supporting customers and colleagues alike.

Formación

• Ability to adapt communication style to different people.
• Engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks.
• Willingness to learn new skills and follow company processes and procedures.

Responsabilidades

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items to achieve team sales objectives.
• Maintain high standards of customer service.
• Keep shop floor presentation high, ensuring displays and stock areas are clean and well organised.
• Replenish stock and ensure products are available and correctly displayed per company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and deliveries.

Conocimientos

Customer engagement

Teamwork

Organisation

Communication

Learning mindset

Descripción del empleo

JD GROUP is seeking a Store Colleague to deliver a welcoming customer experience and support daily shop-floor operations. You will greet customers confidently, maintain displays, replenish stock, and assist with transactions, all while upholding high service and presentation standards.

With a friendly attitude and strong teamwork, you will contribute to a fast-paced retail environment and help the store meet its sales and service targets while supporting customers and colleagues alike.