Store Experience Champion

JD GROUP; King's Lynn; On-site; GBP 22,000 - 26,000; Full time

Job summary

JD GROUP Store Colleague role on the shop floor delivering outstanding customer experiences. You will greet customers, keep displays sharp, replenish stock, and maintain high service standards to help the store run smoothly.

Join a fast-paced retail environment focused on teamwork, learning, and presenting products confidently while following company processes and safety guidelines to support daily operations.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer engagement

Teamwork

Organisational skills

Adaptability

Learning attitude

Job description

JD GROUP Store Colleague role on the shop floor delivering outstanding customer experiences. You will greet customers, keep displays sharp, replenish stock, and maintain high service standards to help the store run smoothly.

Join a fast-paced retail environment focused on teamwork, learning, and presenting products confidently while following company processes and safety guidelines to support daily operations.