Store Experience Associate

JD Sports; Glasgow; On-site; GBP 18,000 - 21,000; Full time

Job summary

Naylor's Equestrian Llp is seeking a Store Colleague in Glasgow to deliver outstanding customer experiences on the shop floor. You will greet customers, provide product information, replenish stock, and maintain high presentation standards while working collaboratively with the team.

The role involves processing transactions, supporting stock control, and ensuring adherence to health and safety guidelines. A positive attitude and willingness to learn are essential for progressing in this

Qualifications

• Experience delivering excellent customer service in a retail environment.
• Able to adapt communication style to different customers and situations.
• Strong organisational skills to manage tasks and stock.
• Able to work collaboratively with colleagues and support store operations.

Responsibilities

• Greet customers and provide product information to help them buy confidently.
• Identify customer needs, promote products, and encourage complementary items.
• Maintain high standards of customer service and presentation.
• Keep shop floor displays clean, stocked, and well-organised.
• Handle transactions, cash handling and deliveries as required.
• Follow health and safety procedures and company policies.

Skills

Customer service

Communication

Teamwork

Organisational skills

Willingness to learn

Job description

Naylor's Equestrian Llp is seeking a Store Colleague in Glasgow to deliver outstanding customer experiences on the shop floor. You will greet customers, provide product information, replenish stock, and maintain high presentation standards while working collaboratively with the team.

The role involves processing transactions, supporting stock control, and ensuring adherence to health and safety guidelines. A positive attitude and willingness to learn are essential for progressing in this