Shop Floor Experience Associate

JD Sports; Nottingham; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Naylor's Equestrian Llp is recruiting a Store Colleague to help deliver a first-class customer experience in our Nottingham-area store. You will greet customers, keep displays sharp, replenish stock, and assist on the shop floor with a positive, team-focused approach.

Join a fast-paced retail environment, learn new skills, and contribute to maintaining the high standards our brand is known for. You will be supported by a collaborative team and encouraged to develop professionally.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Good organisational skills and the ability to manage tasks effectively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Teamwork

Communication

Organisation

Adaptability

Job description

Naylor's Equestrian Llp is recruiting a Store Colleague to help deliver a first-class customer experience in our Nottingham-area store. You will greet customers, keep displays sharp, replenish stock, and assist on the shop floor with a positive, team-focused approach.

Join a fast-paced retail environment, learn new skills, and contribute to maintaining the high standards our brand is known for. You will be supported by a collaborative team and encouraged to develop professionally.