Store Duty Lead: Elevate Service with Your Team

Tesco; Wincanton; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Zusammenfassung

One Stop is seeking a Shift Leader for a fast-paced retail environment in the United Kingdom. You will run duty shifts, coordinate a team to maintain a clean, fully stocked store and deliver exceptional customer service.

You will coach colleagues, monitor store performance, and act on practical improvements to enhance the shopping experience. You will be the primary point of contact in the absence of the Store Manager, ensuring safe operations and effective communication across the team, while

Qualifikationen

• Communication skills to interact with customers and colleagues
• Customer-focused approach to service and store standards
• Problem-solving abilities for operational queries
• Collaborative teamwork to run shifts smoothly
• Attention to detail in merchandising and cleanliness
• Adaptability to fast-paced retail environments
• Technical skills to operate tills and POS systems
• Time management to prioritise tasks during shifts

Aufgaben

• Coordinate the team to deliver a smooth shopping trip for customers.
• Open/close the store and cover duties, ensuring safety for customers and staff.
• Be the go-to person when Store Manager is absent for day-to-day queries.
• Support events and create an inclusive store atmosphere.
• Maintain store cleanliness, presentation, and shelf standards.
• Prioritise replenishment for customer-focused products.

Kenntnisse

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Jobbeschreibung

One Stop is seeking a Shift Leader for a fast-paced retail environment in the United Kingdom. You will run duty shifts, coordinate a team to maintain a clean, fully stocked store and deliver exceptional customer service.

You will coach colleagues, monitor store performance, and act on practical improvements to enhance the shopping experience. You will be the primary point of contact in the absence of the Store Manager, ensuring safe operations and effective communication across the team, while