Store Detective

Mitie Group plc.; United Kingdom; Presencial; GBP 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Descripción de la vacante

Mitie Group plc. is seeking a vigilant store detective to observe, deter and arrest individuals in line with the Theft Act. You will work with SOC CCTV operators, liaise with police, and build local crime-prevention networks across regional stores.

Applicants must have 5 years of verifiable UK work history and a valid SIA frontline licence. GCSE English or equivalent is expected, with a proactive, adaptable, and customer-focused mindset.

Formación

• 5 years of trackable UK work history.
• SIA frontline licence is mandatory.
• Store detective experience is desirable.
• Adaptable, proactive and quick to learn.
• Excellent observational and decision-making skills.
• Confident to challenge people when needed.

Responsabilidades

• Observe, deter and arrest those involved in criminal activity in line with Theft Act.
• Follow ASCONE process.
• Collaborate with SOC CCTV operators to identify and stop offenders.
• Liaise with police and crime prevention partners to stay updated on trends.
• Build local network to identify and disrupt crime.
• Report incidents accurately and promptly.
• Occasionally attend court to provide evidence.

Conocimientos

SIA licence

Customer service

Observation skills

Communication

Calm under pressure

Educación

GCSE English

Descripción del empleo

Observe, deter and arrest those taking part in criminal activity in line with Theft Act.

Follow ASCONE process.

Work with SOC CCTV operators to Identify and stop offenders.

Liaison with the police forces and other crime prevention partners, in the areas you will be operating, will be key to keeping up to date with crime trends in the area.

Build local network to identify and disrupt crime.

Report incidents accurately and in a timely fashion.

Occasionally attend court to provide evidence.

Candidate must have 5 years trackable working history in UK and a valid SIA front line license, As no two days at our client's regional stores are the same, you will need to be highly adaptable.

• You will remain calm under pressure and react quickly in challenging situations.
• Experience in a customer facing with a strong customer service background.
• Strong communication skills (both written and verbal), preferably with a GCSE of equivalent in English
• Proactive and forward-thinking approach to work, demonstrating adaptability and a desire to improve on existing working practices.
• Strongly self-motivated individual possessing a can do attitude and a drive to learn.
• A positive, outgoing personality looking to be part of a strong and established team.
• It is essential that you are SIA licenced - store detective experience is highly desirable.
• Exceptional observational skills; ability to handle sensitive situations and to make quick decisions.
• Confidence to challenge people when necessary.

Great Pay & Benefits: Earn £15.91 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.