Store Detective

Staffline; Leicester Forest East; On-site; GBP 49,594,000 - 66,125,000; Full time

Benefits offered by this job

Holiday allowance

Pension

Training & progression

Life assurance

Healthcare

Eyecare

Discount schemes

Refer a friend

Uniform provided

Job summary

TSS is seeking a Specialist SIA Store Detective in Leicester/Coventry to join a leading security provider. Expect varied hours with travel between sites, a strong emphasis on covert presence and incident reporting.

You will support loss prevention, ensure staff safety, and uphold company procedures across locations. Ideal candidates hold an SIA Door Supervisor licence, have 2+ years in store detective roles, and are comfortable traveling within a 20-mile radius.

Qualifications

• Hold an SIA Door Supervisor licence.
• Minimum 2 years Store Detective experience.
• Driving is an advantage with travel within a 20 mile radius.

Responsibilities

• Provide covert security and contribute to safety and security of client premises and staff.
• Understand ASCONE to ensure stops are legal and safe.
• Have high attention to detail to spot tells and suspicious behavior.
• Travel between Leicester and Coventry shops for multi-site coverage.
• Detain shoplifters and de-escalate volatile situations safely.
• Observe and report incidents using the proper reporting systems.

Skills

SIA Door Supervisor licence

Store Detective exp

Driving

Job description

TSS are looking for a Specialist SIA Store Detective in Leicester/Coventry, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security.

Position Details

• Position: Store Detective
• Location: Leicester/Coventry
• Pay Rate: £17.50 per hour
• Hours: Various
• Shifts: Various

Qualifications & Requirements

• Applicants must hold an SIA Door Supervisor licence.
• Applicants must have a minimum of 2 years of Store Detective experience.
• Driving is an advantage as travel is required within a 20 mile radius.

Your Time at Work

• To provide covert security, to contribute to the safety and security of the client's premises and staff. Having the ability to be 'invisible' and blend in is crucial.
• You must have a clear understanding of ASCONE to ensure any and all stop are legal and safe.
• You must have a high attention to detail to spot ""tells"" and suspicious behavior that others might miss.
• Multi-Site Travel. Candidates must be willing and able to travel between Leicester and Coventry shops.
• Apprehension & Conflict Management: Ability to safely detain shoplifters and de-escalate volatile situations.
• To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
• To lawfully deter potential troublemakers on site
• To observe and report incidents using the correct reporting systems
• To carry out all duties assigned by the client or manager to whom you are responsible
• To ensure site knowledge is kept up to date and developments at local level are identified
• To understand and implement any Fire and Safety evacuation procedures
• To assist, if required by the Client, with staff and contractor searches
• To ensure that the Security base is always maintained in a clean and tidy condition
• To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA license is clearly displayed

Previous Store Detective experience or 3 years of Retail Security experience, plus a strong understanding of retail loss prevention is required.

Our perfect Store Detective will also need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. You can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. A successful candidate will require to travel between Leicester and Coventry, thus it is essential for candidate to have means of transportation.

You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers!

Key Information and Benefits

• 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
• Workplace Pension Scheme
• Progression training and development opportunities
• Life assurance benefit
• Contributory Healthcare Scheme
• Eyecare vouchers
• Employee Discount Schemes
• Refer a friend scheme
• Free uniform provided

Job Ref: 1TSSG (T48)

TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!