Store Detective

Mitie Group plc.; Newcastle upon Tyne; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

20% discount card

Job summary

Mitie Group plc. is seeking a Store Detective to protect stock across our client’s network of stores in and around Leicester and surrounding areas.

You will observe, deter and report on criminal activity, liaise with police, and help build local networks to disrupt crime. Applicants should hold a valid SIA licence, a Full UK Driving Licence with access to their own vehicle, and possess strong customer service and communication skills.

Qualifications

• Valid SIA licence.
• Full UK Driving Licence and access to own vehicle.
• Highly adaptable, with the ability to work confidently across regional stores.
• Calm under pressure and able to react quickly in challenging situations.
• Customer-facing experience with a strong customer service background.
• Strong written and verbal communication skills, preferably with GCSE or equivalent in English.
• Proactive, forward-thinking and keen to improve working practices.
• Self-motivated, positive and able to demonstrate a genuine can-do attitude.
• Strong observational skills, with the ability to handle sensitive situations and make quick decisions.
• Confidence to challenge people when necessary.
• Ability to use modern surveillance systems such as CCTV.

Responsibilities

• Observe, deter and arrest those taking part in criminal activity.
• Issue civil recovery where applicable.
• Liaise with police forces and other crime prevention partners to keep up to date with crime trends.
• Build a local network to identify and disrupt crime.
• Report incidents accurately and in a timely fashion.
• Occasionally attend court to provide evidence.

Skills

SIA licence

Driving licence

Communication

Customer service

Observational skills

Education

GCSE English

Tools

CCTV surveillance

Job description

Store Detective
Location – Scotswood & Surrounding Areas
Salary - £33,000
Total weekly hours 50
Shift Pattern – Week 1 Monday-Friday and Week 2 Tuesday – Saturday

20% colleague B&Q Discount card

THE ROLE

As a Store Detective, you will operate across our client's network of stores in and around Leicester and surrounding areas, using your observation skills to help prevent theft of stock. The Detective team plays a crucial role in the identification, apprehension and prosecution of criminals who target our client.

WHAT YOU'LL BE DOING

• Observe, deter and arrest those taking part in criminal activity.
• Issue civil recovery where applicable.
• Liaise with police forces and other crime prevention partners to keep up to date with crime trends.
• Build a local network to identify and disrupt crime.
• Report incidents accurately and in a timely fashion.
• Occasionally attend court to provide evidence.

WHAT WE'RE LOOKING FOR

• Valid SIA licence.
• Full UK Driving Licence and access to own vehicle.
• Highly adaptable, with the ability to work confidently across regional stores.
• Calm under pressure and able to react quickly in challenging situations.
• Customer-facing experience with a strong customer service background.
• Strong written and verbal communication skills, preferably with GCSE or equivalent in English.
• Proactive, forward-thinking and keen to improve working practices.
• Self-motivated, positive and able to demonstrate a genuine can-do attitude.
• Strong observational skills, with the ability to handle sensitive situations and make quick decisions.
• Confidence to challenge people when necessary.
• Ability to use modern surveillance systems such as CCTV.

WHY JOIN US?

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority. We offer a diverse range of training and development opportunities and a wide selection of learning resources to support your growth.

READY FOR YOUR NEXT MOVE?

If you're professional, observant, confident and ready to make a difference, this could be the opportunity you've been waiting for.

JOIN THE MITIE TEAM. TOGETHER, OUR DIVERSITY MAKES US STRONGER.