Store Department Manager: Elevate Customer Experience

Ralph Lauren Corporation; Cannock; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Discounts

Career opportunities

Inclusive culture

Job summary

Ralph Lauren Corporation is seeking a store leadership professional to foster an inclusive, customer‑focused team environment. You will lead daily operations, coaching staff to uphold brand standards and drive sales and service excellence.

In this role you will manage performance, develop talent, and contribute to a high-performing store culture. A hands-on leader with excellent communication will thrive in our premium lifestyle brand environment.

Qualifications

• Experience leading teams in a retail or hospitality setting.
• Strong communication and interpersonal skills.
• Customer-centric mindset with a focus on delivering premium service.

Responsibilities

• Create an inclusive working environment with a customer-centric mindset.
• Through team management and visible presence ensures Ralph Lauren's standards are achieved.
• Unlock talent that supports career progression of the team.
• Drive high performance culture by holding the team accountable for agreed results.

Skills

People leadership

Fast-paced environment

Excellent communication

Job description

Ralph Lauren Corporation is seeking a store leadership professional to foster an inclusive, customer‑focused team environment. You will lead daily operations, coaching staff to uphold brand standards and drive sales and service excellence.

In this role you will manage performance, develop talent, and contribute to a high-performing store culture. A hands-on leader with excellent communication will thrive in our premium lifestyle brand environment.