Sales Team Leader

Frasers Group Financial Services Limited; Swindon; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Ralph Lauren Corporation in Swindon is seeking a dynamic leader to drive business client development and an outstanding customer experience across assigned stores. You will deliver the Brand message to commercially enhance the customer journey and maximise sales across product categories.

You will support store leadership, uphold Brand standards, coordinate marketing initiatives and interpret key business reports to guide decisions.

Qualifications

• Proven management abilities in a fast-paced retail environment.
• Excellent communication and organizational skills.
• Ability to deliver brand messaging and customer experience.

Responsibilities

• Deliver the Brand message to commercially enhance the customer journey.
• Maximise the potential of all product categories through Brand storytelling.
• Support store leadership, coordinate marketing initiatives and price changes.

Skills

Brand storytelling

Customer journey optimization

Sales experience

Leadership

Tools

POS systems

Brand standards

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

ESSENTIAL DUTIES & RESPONSIBILITIES

WHAT YOU'LL DO

Business Client Development

• Deliver the Brand message to commercially enhance the customer journey
• Deliver an extraordinary customer sales experience to make a significant impact on the sales results of assigned area/store
• Maximise the potential of all product categories through Brand storytelling and by fostering synergies between categories

Leadership & Engagement Support

• Support the manager(s) creating an inclusive working environment with a customer-first culture
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results???

Operations

• Expert of Ralph Lauren store systems, procedures, cash management and able to interpret key Business reports
• Uphold & coach Brand standards and Brand presentation
• Coordinate and support marketing initiatives and price changes

EXPERIENCE, SKILLS & KNOWLEDGE

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in a fast-paced environment with proven management abilities
• Excellent organisational and communication skills