Luxury Retail Sales Lead & Brand Ambassador

BoF Careers; Bicester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive benefits package

Employee discounts

Job summary

Ralph Lauren Corporation seeks a dynamic individual to drive business in-store, delivering the Brand message and an exceptional customer experience. The role focuses on elevating sales across product categories, supporting leadership, and ensuring brand standards and store systems operate smoothly.

You will foster an inclusive environment, coach team members, and coordinate marketing initiatives to drive results in a fast-paced retail setting.

Qualifications

• Energetic, passionate, and results-driven team player.

Responsibilities

• Deliver the Brand message to commercially enhance the customer journey.
• Deliver an extraordinary customer sales experience to make a significant impact on the sales results of assigned area/store.
• Maximise the potential of all product categories through Brand storytelling and by fostering synergies between categories.
• Support the manager(s) creating an inclusive working environment with a customer-first culture.
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results.
• Expert of Ralph Lauren store systems, procedures, cash management and able to interpret key Business reports.
• Uphold & coach Brand standards and Brand presentation.
• Coordinate and support marketing initiatives and price changes.

Skills

Brand storytelling

Customer service

Sales leadership

Organisational skills

Communication skills

Job description

Ralph Lauren Corporation seeks a dynamic individual to drive business in-store, delivering the Brand message and an exceptional customer experience. The role focuses on elevating sales across product categories, supporting leadership, and ensuring brand standards and store systems operate smoothly.

You will foster an inclusive environment, coach team members, and coordinate marketing initiatives to drive results in a fast-paced retail setting.