Assistant Manager: Lead Shifts, Drive KPIs & Growth

Starbucks EMEA; England; Vor Ort; GBP 19.000 - 20.000; Vollzeit

Benefits dieser Stelle

28 days holiday a year

Free drinks and one item of food on a

Bean stock options for all partners

Comprehensive training and Starbucks G

Free coffee weekly and 30% partner-dis

Perks at Work discounts

Life assurance

Home Sweet Loan

24/7 Employee Assistance Programme

Recognition schemes and awards

Great long-term career opportunities

Zusammenfassung

Starbucks EMEA is seeking a capable Assistant Manager to lead store teams, drive commercial results and deliver outstanding customer experiences across shifts. You will own KPIs, coach partners, and ensure operational standards are met while supporting new product launches and health and safety compliance.

This is a leadership role with a clear path toward higher store management, in a dynamic retail environment. Competitive salary is offered along with extensive training and benefits.

Qualifikationen

• Experience leading a team in a fast-paced, customer-focused retail or hospitality environment.
• Ability to translate metrics into actions and drive commercial results.
• Strong people management and shift coordination skills.

Aufgaben

• Lead shifts focused on delivering commercial results and world-class customer experience.
• Own KPIs such as labour efficiency, waste reduction and sales performance.
• Coach and provide feedback to partners to drive performance and engagement.
• Act as duty manager when scheduled and ensure operational standards are met.
• Lead new initiatives and product launches at store level and maintain health & safety standards.

Kenntnisse

Leadership

Customer experience

KPI management

Coaching

Operations management

Jobbeschreibung

Starbucks EMEA is seeking a capable Assistant Manager to lead store teams, drive commercial results and deliver outstanding customer experiences across shifts. You will own KPIs, coach partners, and ensure operational standards are met while supporting new product launches and health and safety compliance.

This is a leadership role with a clear path toward higher store management, in a dynamic retail environment. Competitive salary is offered along with extensive training and benefits.