Store Assistant Manager

LLOYD'S REGISTER INTERNATIONAL; West Wickham; On-site; GBP 15,000 - 17,000; Part time

Job summary

St Christopher’s Hospice in South East London is seeking a Store Assistant Manager for our West Wickham shop. This part-time role (21 hours per week) involves leading a team of volunteers, opening and closing the store, and delivering excellent customer service in a busy retail environment.

You will oversee stock from donations to display, manage pricing and merchandising, and work with the Store Manager to ensure smooth daily operations across a 7-day rota. Training and support are provided.

Qualifications

• You’ll have good experience in a busy, hands-on environment and can work at pace.
• You’ll have experience in a customer facing environment delivering high service levels.
• Retail experience is desirable but not essential; management or supervisory experience is advantageous.
• You should have strong people skills and the ability to lead volunteers.
• You should be able to problem solve and work under pressure while being self-motivated.

Responsibilities

• Oversee all areas of our stock journey from sorting to display.
• Sort, price and display donations and assist customers with sales.
• Supervise a team of volunteers and ensure a welcoming environment.
• Handle opening and closing responsibilities and store operations.

Skills

People leadership

Customer service

Team supervision

Problem solving

Job description

We’re building a Talent Pool of exceptional individuals ready to join our team when the right opportunity arises. If you're looking for a meaningful role where your skills can make a real difference, we’d love to hear from you.

• Department: Retail
• Salary: £26,229 per annum FTE (£15,300 pro-rata)
• Type: Permanent - Part Time
• Hours: 21 hours per week based on a 7-day rota (Monday - Sunday basis)
• Location: West Wickham
• Closing date: 13 September 2026

Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement?

If this sounds like you, come and join the trading team at St Christopher’s where you will be working in one of our 20+ high street stores across South East London.

• Job Title: Store Assistant Manager
• Salary: £26,229 per annum FTE (£15,300 pro-rata)
• Employment Terms: Permanent, 21 hours per week, Monday – Sunday based on a 7-day rota.
• Location: West Wickham

You’ll be reporting into the Store Manager and taking on tasks allocated by them when you’re working together, or you’ll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.

You’ll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day.

This is a management position and includes supervising a team of team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.

Who are we Looking For?

• You’ll have good experience in a busy, hands-on environment where you are used to getting things done at pace
• You’ll have experience in a customer facing environment where you’ve delivered great customer service throughout your working day
• Retail experience is desirable but not essential
• Management or supervisory experience would be advantageous
• You’ll have great people skills and the ability to lead and supervise a group of superstar volunteers
• You should have the ability to problem solve and work under pressure while being self-motivated and driven

Who are we?

We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.

Being part of the Trading arm of the Hospice means raising vital funds to support this mission.

Why join St Christopher’s

At St Christopher’s, our people make it possible for us to deliver high-quality care and support to patients, families and communities. This is an opportunity to make a genuine organisational impact by helping to create the conditions in which staff and volunteers can thrive.

We are committed to being an inclusive organisation that values diversity, positive challenge and different perspectives. Our values are Collaborative, Empowering, Expert, Inclusive and Innovative, and we welcome applications from people who share our commitment to making a difference.

Closing Date: 13th September 2026

St Christopher’s is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and identities and actively encourage applications from candidates from underrepresented groups. Reasonable adjustments are available at any stage of the recruitment process.

For any queries, please contact our recruitment line on 0208 768 4680