Sales Assistant

St Peter s Hospice; West of England; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid working

Hybrid working

Job summary

St Peter's Hospice is seeking a Retail Sales Assistant for our Mangotsfield shop. The role involves assisting with sales, stock presentation and delivering excellent customer service in a charity retail setting.

You will work 37.5 hours per week, five days in seven (weekends/bank holidays), with part-time considered for the right candidate. Salary is age-dependent with hybrid working options possible.

Qualifications

• Excellent communication and organisational skills with a proactive approach.
• Able to work in a fast-paced environment.
• A genuine interest in home ware, furniture, second hand and charity retail.
• Ability to carry out manual handling tasks.
• Open and adaptable to change and able to support others through it.
• Effective verbal and written communication skills.
• Strong numeracy skills.
• IT literacy including email and basic spreadsheets.
• Previous retail experience would be useful but not essential.

Responsibilities

• Open and close the store when required and ensure trading safely and legally.
• Assist management in achieving profit targets by reducing costs and maximizing sales.
• Operate as part of the shop team, carrying out tasks to ensure smooth running.
• Support delivering a high standard of presentation on windows and shop floor.
• Assist management in implementing changes to maximise sales.
• Assist management in generating and encouraging stock donations from the public.
• Actively supporting and demonstrating our values through your role.

Skills

Communication skills

Organisational skills

Proactive

Fast-paced environment

Numeracy skills

IT literacy

Written communication

Manual handling

Adaptability

Team collaboration

Tools

Email systems

Spreadsheets

Job description

The Vacancy

Sales Assistant roles help you to develop a wide range of skills which you can take with you throughout your career! We are looking for an enthusiastic individual to join the team as a Retail Sales Assistant at our Mangotsfield shop!

You will be work alongside experienced, knowledgeable and friendly managers and team members. If you have a passion for second hand, recycling, upcycling and enjoy being in a role that builds strong relationships, a role in which you can feel valued in, and knowing you are contributing to the care of patients and their families, then we want to hear from you!

The details:

• Salary: £12.21 per hour, aged 21 and over (£24,852 FTE per annum)
• Salary: £10.00 per hour, aged under 21 (£21,215 FTE per annum)
• Permanent position
• Working 37.5 hours per week, 5 in 7 days (including weekends and Bank Holidays)

Part time will also be considered for the right candidate.

What we are looking for:

• Excellent communication and organisational skills with a proactive approach
• Able to work in a fast-paced environment
• A genuine interest in home wear, furniture, second hand and charity retail
• Ability to carry out manual handling tasks
• Open and adaptable to change and able to support others through it
• Effective verbal and written communication skills
• Strong numeracy skills
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets
• Previous retail experience would be useful but not essential

Key responsibilities:

• In the absence of any other management to open and close the store and to be responsible for ensuring that the store trades safely and legally
• To assist the management team in achieving profit targets by reducing costs and maximising sales
• To operate as part of the overall shop team, willingly carrying out any tasks necessary to ensure the success and smooth running of the shop
• To support delivering a high standard of presentation throughout, windows and shop floor
• To assist the management team in implementing any changes as required to ensure optimum sales
• To assist the management team in generating and encouraging all stock donations from the public
• Actively supporting and demonstrating our values through your role

You may be asked to take responsibility of the store on an adhoc basis and so ideally would have supervisory experience

For more information about the role, working in charity retail and to meet the retail team please

• download the job description located at the bottom of the page
• contact Luisa Partridge - [e-mail]

We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.

About Us

We've spent over 40 years helping people die in peace, and with dignity. Combining compassion with clinical expertise, we provide patients with the best possible care at the end of their lives.

We're here for the people around our patients too - those closest to them. Before, during and after a bereavement, we provide support that's remembered forever.

We think it's that unforgettable support that inspires people to give back to St Peter's. To fundraise for us. Donate. Volunteer. We're not exaggerating when we say that we couldn't do what we do without our wonderful supporters. We really can't thank them enough.

We want to help many more people to die well. And we're doing this by teaching others. As a centre of educational excellence, we share our skills with other health professionals, helping the NHS and care homes to provide better end-of-life care.

We're here for all, for free, forever.

The Benefits

If you join our clinical team, we offer NHS Agenda for Change benefits such as:

• NHS equivalent salaries
• Generous holiday entitlement and recognition for previous NHS service (up to 33 days for 10 years' service)
• Continuation in the NHS pension scheme for existing members
• Recognition of previous NHS service for sick pay

Finance

• 27 days' holiday plus bank holidays pro rata. This increases the longer you're with us
• Competitive salary
• Pension, with employer matched contributions up to 6%

Wellbeing

• Enhanced sick pay, rising with service to a maximum of 12 weeks' full and 12 weeks' half pay.
• Birthday leave - a day off in the month of your birthday
• Ability to buy or sell up to three days of annual leave per year
• Volunteer leave
• Life insurance scheme
• Employee assistance programme
• Access to discounts and offers through the Blue Light Card
• Home and electronics salary sacrifice scheme
• Free parking at our main office sites
• Cycle to work salary sacrifice scheme
• Travel discounts
• Eye care scheme
• Annual flu vaccine scheme

Learning & Development

• Comprehensive induction
• In-house learning & development team
• Continual professional development

Flexible Working

Life is busy and we all want to enjoy a healthy work/life balance. That's why we offer flexible working hours, and if it's practical for your role, we also offer hybrid working.

You can split your hours between your home and our offices in Brentry and Long Ashton. We think this is a good way to work - it gives you the convenience of working from home and the camaraderie of being with colleagues in the office.

Equity and Diversity

We want our teams to reflect the diversity of our community - and we want everyone to feel that they belong. That's why we've joined ENEI: Employers Network for Equality and Inclusion. This is a UK based, not-for-profit organisation that helps employers build and maintain diverse teams and inclusive cultures. We're really pleased to have ENEI supporting us on our Equity, Diversity and Inclusion journey.

Just as we offer care to all, we welcome applications from everyone. We want to hear from you regardless of your age, disability, religion or belief, sex, race, sexual orientation, gender reassignment, marriage and civil partnership, and pregnancy and maternity.