Store Assistant Manager

St Christopher's Hospice; Greater London; On-site; GBP 24,000 - 29,000; Part time

Job summary

St Christopher's Hospice is seeking a Store Assistant Manager for Crystal Palace Kids in London. This part-time role (14 hours/week) reports to the Store Manager and includes leadership duties, opening and closing responsibilities, and managing a team of volunteers.

You will oversee all stock activities—from sorting and pricing to displaying donations—while delivering friendly service and assisting customers on the shop floor.

Qualifications

• Experience in busy, hands-on retail or front-line service.
• Strong customer service skills with a supportive attitude.
• Ability to lead and supervise volunteers and teams.

Responsibilities

• Oversee stock journey: sorting, pricing and displaying donations.
• Lead store team during shifts, including opening and closing duties.
• Provide excellent customer service and drive sales on a busy retail floor.
• Supervise volunteers and create a welcoming environment while ensuring tasks are completed.

Skills

Customer service

People management

Leadership

Problem solving

Job description

Store Assistant Manager - Crystal Palace Kids

Company: St Christopher's Hospice

Salary: £26,229 per annum (£10,200 per annum pro-rata)

Hours: Part-time

Location: SE19 3RW

Working pattern: On-site

Job type: Permanent

Posting date: 2 Oct 2026

Closing date: 18 Oct 2026

Summary

Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement?

If this sounds like you, come and join the trading team at St Christopher's where you will be working in one of our 20+ high street stores across South East London.

Job Title: Store Assistant Manager

Salary: £26,229 per annum FTE (£10,200 pro-rata)

Employment Terms: Permanent, 14 hours per week, Monday - Sunday based on a 7-day rota.

Location: Crystal Palace Kids

You'll be reporting into the Store Manager and taking on tasks allocated by them when you're working together, or you'll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.

You'll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you've never seen before every day.

This is a management position and includes supervising a team of extraordinary volunteers. They are all critical to success and it'll be your job to create a welcoming environment for everyone while still getting the job done.

Who are we Looking For?

• You'll have good experience in a busy, hands-on environment where you are used to getting things done at pace
• You'll have experience in a customer facing environment where you've delivered great customer service throughout your working day
• Retail experience is desirable but not essential
• Management or supervisory experience would be advantageous
• You'll have great people skills and the ability to lead and supervise a group of superstar volunteers
• You should have the ability to problem solve and work under pressure while being self-motivated and driven

Who are we?

We are proud to offer world-class palliative and end-of-life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we\'re more than just a hospice. We are proud of our community programmes that offer practical, emotional, and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.

Being part of the Trading arm of the Hospice means raising vital funds to support this mission.

Closing Date: 18th October 2026

In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.