Store Assistant Manager - Crystal Palace Kids

St Christopher's; Greater London; On-site; GBP 24,000 - 29,000; Part time

Job summary

St Christopher’s in Crystal Palace is seeking a Store Assistant Manager for our Crystal Palace Kids shop. This permanent, part-time role offers 14 hours per week on a 7-day rota, with duties including opening and closing the store and leading a team of dedicated volunteers.

You will oversee the stock journey from sorting donations to pricing and displaying, ensuring excellent customer service and a welcoming environment.

Qualifications

• This role requires experience in a busy hands-on environment with the ability to deliver tasks promptly.
• Strong customer service experience demonstrated in a front-line or retail setting.
• Experience in leadership or supervising volunteers is advantageous.
• Excellent people skills and the ability to lead a team of volunteers.
• Resilience under pressure and proactive problem solving.

Responsibilities

• Oversee stock journey from sorting, pricing and displaying donations to making sales.
• Supervise a team of volunteers and ensure a welcoming environment while achieving store goals.
• Handle opening and closing duties and report to the Store Manager.
• Assist with rota planning and weekly tasks in a 14-hour per week schedule.

Skills

Customer service

Leadership

People management

Problem solving

Time management

Job description

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Store Assistant Manager - Crystal Palace Kids

Department: Retail Salary: £26,229 per annum (£10,200 per annum pro-rata) Type: Permanent - Part Time Hours: 14 hours per week based on a 7-day rota Location: Crystal Palace Closing date: 18 October 2026

Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement?

If this sounds like you, come and join the trading team at St Christopher’s where you will be working in one of our 20+ high street stores across South East London.

• Job Title:StoreAssistant Manager
• Employment Terms:Permanent, 14 hours per week, Monday – Sunday based on a 7-day rota.
• Location:Crystal Palace Kids

You’ll be reporting into the Store Manager and taking on tasks allocated by them when you’re working together, or you’ll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.

You’ll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day.

This is a management position and includes supervising a team of team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.

Who are we Looking For?

• You’ll have good experience in a busy, hands-on environment where you are used to getting things done at pace
• You’ll have experience in a customer facing environment where you’ve delivered great customer service throughout your working day
• Retail experience is desirable but not essential
• Management or supervisory experience would be advantageous
• You’ll have great people skills and the ability to lead and supervise a group of superstar volunteers
• You should have the ability to problem solve and work under pressure while being self-motivated and driven

Who are we?

We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.

Being part of the Trading arm of the Hospice means raising vital funds to support this mission.

Closing Date: 18th October 2026

In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.

• Ensure our recruitment process is inclusive and accessible
• Communicate and promote vacancies
• Offer an interview to disabled people
• Anticipate and provide reasonable adjustments as required
• Support any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• At least one activity that will make a difference for disabled people

As a Disability Confident Employer we have committed to: