Store Assistant

IKEA; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

15% IKEA discount

Life Assurance

Pension contributions

Discount portal

Free healthy meals

Job summary

IKEA Birmingham is looking to welcome Store Co-Workers as Store Assistants, where you’ll focus on customer service and selling, keeping our stock full and the shelves inviting for every shopper.

We offer a start date of 21st November 2026 with a competitive hourly rate of £13.45. Contracts range from 12 to 28 hours, requiring daytime, evening and weekend availability, with every 4th weekend off. Benefits include discounts, life assurance, pension contributions and more.

Qualifications

• Positive approach and ability to work on multiple tasks.
• Customer-first mindset and ability to adapt to different areas daily.
• Computer literate and comfortable using technology.
• Excellent time management and attention to detail.

Responsibilities

• Flexible store team duties including customer facing roles, sales, checkouts, returns, fulfilment and stock replenishment.
• Interact with guests and promote products to meet their needs for a memorable shopping experience.
• Ensure areas are clean, stocked, priced, well presented and easy to shop; some heavy lifting may be involved.
• Use stock ordering processes to secure quality ingredients, support food safety, reduce waste, and pick/prepare orders.
• Follow all safety protocols and maintain a secure environment for customers and co-workers.

Job description

IKEA Birmingham are looking to welcome Store Co-Workers to our team.

Bring your commitment to great customer service to IKEA Birmingham as a Store Assistant, where you’ll focus on customer service and selling, keeping our most-loved products available and ensuring shelves are always full, tidy, and ready to inspire every shopper who walks through our doors.

WHAT WE OFFER

• The Start Date of employment will be: 21st November 2026.
• Competitive hourly rate of £13.45 per hour.
• We have a range of 12 to 28hr contracts available. For this this role we require daytime, evening and weekend availability, all contracts will receive every 4th weekend off.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• iBenefits – Rewards & discount portal.
• Free healthy meal option, salad bar, fruit and hot/cold drinks.

...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

• You have a positive approach, enjoy working on different tasks throughout the day, are enthusiastic about being part of the team and can work without supervision.
• You have a customer-first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
• You are computer literate and able to work with technology.
• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.

WHAT YOU'LL BE DOING DAY TO DAY

• You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the store. This will include customer facing roles, such as sales, checkouts, returns, fulfilment and stock replenishing.
• You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
• Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
• You may carry out manual handling and heavy lifting of various stock. Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
• You will need to use the appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders in a timely manner.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many!