Sales Assistant

IKEA; City of Edinburgh; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

15% IKEA discount

Lif e Assurance 4x pay

Enhanced pension contributions

Interest-free loans

Flexi Holiday Plan

Family childcare & wellbeing

Job summary

IKEA Edinburgh is hiring Sales Assistants to join a friendly team. You will help customers find inspiration and solutions for their homes, keep areas well stocked, and ensure the store is welcoming.

Depending on department, you may share product knowledge, assist purchases, replenish stock, and create inspiring room settings to enhance the IKEA experience. Full-time options at 39 hours/week with alternate weekends; part-time options 30 or 16 hours with evenings on weekends.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to multi-task and stay organised.
• Friendly, proactive attitude and a passion for home furnishing.

Responsibilities

• Assist customers by understanding needs and suggesting solutions.
• Maintain attractive, well-stocked areas and price products.
• Create inspiring room settings and ensure a welcoming store environment.
• Support with replenishing stock and keep the area tidy and safe.

Skills

Customer service

Teamwork

Communication

Sales focus

Job description

IKEA Edinburgh are looking to welcome Sales Assistants to join our delightful and friendly team.

In this role, you'll support customers by helping them find inspiration and solutions for their homes, maintain attractive and well-stocked areas, and ensure the store is always ready to welcome visitors. Depending on the department, this could involve sharing product knowledge, assisting customers with purchases, replenishing stock, creating inspiring room settings, and contributing to a positive shopping experience for every customer.

Whether you're helping a customer design their dream living room, choose products for their kitchen and dining space, or to organise their home, you'll play an important role in bringing the IKEA experience to life.

WHAT WE OFFER

• The Start Date of employment will be 15th November 2026.
• Competitive hourly rate of £13.45 per hour.
• Full Time: 39 hours working 5 days per week including alternate weekends
• Part Time: 30 or 16 hours working evenings and 3/4 weekends

You will be able to indicate your preference during application. We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Flexi Holiday Plan
• Family Friendly childcare & wellbeing support

…as well so much more!

WHAT YOU'LL NEED TO HAVE

• You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You take initiative, make well-informed choices, and actively engage with your daily tasks.
• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.

WHAT YOU'LL BE DOING DAY TO DAY

• You provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
• You are always enthusiastic about the range, curious to learn the stories behind the products and their design
• You support maximising sales by ensuring your area of responsibility is clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many