Food and Beverage Assistant

Ingka External; West Midlands; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

15% IKEA discount & discount portal

Life Assurance 4x pay

Enhanced pension contributions

Free meals every day

Interest-free loans

Job summary

IKEA Birmingham is hiring Food and Beverage Assistants to join our welcoming team. You will serve meals, take payments, keep the restaurant clean, and help prepare food while ensuring a great customer experience.

Full-time and part-time shifts are available with a competitive hourly rate. Flexibility for daytimes and occasional evenings/weekends is required, with regular weekend off every fourth. Benefits include staff discounts, life assurance, and subsidised canteen access.

Qualifications

• Prior food and customer service experience is a plus, but not required if you are hands-on and willing to roll up your sleeves.
• Ability to work in an extremely fast-paced environment.
• Be self-reliant and motivated, ready to work independently and as part of our team.
• Ability to remain organized and detail-oriented, even when things get busy.
• Must be over 18 years old due to health and safety regulations.

Responsibilities

• Serve food and take payments at tills.
• Clean and clear the restaurant and work behind the scenes to prepare food.
• Provide excellent customer service to create a memorable dining experience.
• Support colleagues and foster a positive work environment.

Skills

Customer service

Teamwork

Fast-paced environment

Self-reliant

Job description

Job ID: 371752

Date posted: 12/10/2026

IKEA Birmingham are looking to welcome Food and Beverage Assistants to join our delightful and hardworking team. "Working as a Food Co-worker at IKEA involves preparing delicious meals, ensuring a clean and welcoming environment, and providing excellent customer service to create a memorable dining experience."

What we offer

• Start Date of employment will be: 21st November
• Competitive hourly rate of £13.45 per hour.
• We have 16 and 24hr contracts working 4/5 days over 7 days between the hours of 6am and 11pm.
• For this role we require daytime availability during the week, you will still work a max of 2 evenings and weekends.
• All contracts will receive every 4th weekend off.
• We can discuss flexibility to match your life and our business needs during the interview.

Working with us has its rewards

• 15% IKEA discount & discount portal helping you save £100's on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• IKEA provides free hot and cold drinks fruit, salad bar, and a free healthy hot main meal choice every day as well as access to the subsidised co-worker canteen.
• Interest‑free loan - IKEA loans, interest‑free, money to buy specific IKEA products, a range of tech products, exercise equipment and memberships, solar panels and much more! ..as well so much more!

Full Benefit List https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310

What you'll need to have

• Prior food and Customer service experience is a plus, but not required if you are hands‑on and willing to roll up your sleeves.
• Ability to work in an extremely fast‑paced environment,
• Be Self‑reliant and motivated, ready to work independently and as part of our team.
• Ability to remain organised and detail‑oriented, even when things get busy.
• Due to health and safety regulations all applicants must be over the age of 18.

What you'll be doing day to day

• The role will involve a variety of tasks, where you will be required to Serve food, take payment at tills, clean and clear the restaurant and work behind the scenes to prepare food.
• Customer Focused, by working together to create the best customer experience. Listen, act, and exceed their expectations every day.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co‑workers.
• Support your colleagues, lend a hand, and foster a positive work environment, contributing to a happy team.

We care for the people

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many

Recruitment process information

Let us know if you require any adjustments to be made during the interview process as soon as possible.

Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires: Medical questionnaire