Stewarding Supervisor

Kitchen; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension with company contributions

Restaurant discounts

Spa discounts

Employee rates for friends & family

IHG employee rate

Complimentary stay after probation

Healthcare cash plan

Season ticket loan

Employee assistance programme

Training & development programmes

Bike to work scheme

Free meals on duty

Refer-a-friend incentive

Community initiatives

Job summary

Hotel Indigo K West Shepherd’s Bush in London is seeking a hands-on Stewarding Supervisor who ensures spotless kitchens, safe spaces and efficient back-of-house operations. You’ll lead the stewarding team, enforce cleaning, hygiene and food safety standards, and partner with kitchen and F&B to keep service running smoothly.

You’ll supervise all stewarding activity across kitchen, restaurant and bar areas, train staff, maintain logs, manage stock, and drive cost-conscious, sustainable practices.

Qualifications

• Experience in stewarding and back-of-house supervision in a hotel or high-volume restaurant.
• Strong understanding of food safety, hygiene and COSHH procedures.
• Confidence leading, briefing and developing a small team.
• Ability to work proactively with kitchen and F&B departments.
• Great timekeeping, problem-solving and communications skills.
• A valid Basic Food Hygiene certificate (or willingness to obtain one).

Responsibilities

• Lead stewarding standards across kitchen, restaurant and bar areas.
• Ensure cleaning, hygiene and food safety protocols are followed.
• Brief, train and support the stewarding team daily.
• Maintain checklists, schedules and training logs for compliance.
• Monitor cleanliness and report repairs or faults as needed.
• Assist with stock management of chemicals and equipment.
• Support sustainable practices and cost-efficient operations.

Skills

Stewarding supervision

Food safety COSHH

Team leadership

Kitchen & F&B collaboration

Timekeeping & problem-solving

Basic Food Hygiene certificate

Shift flexibility

Job description

Keep it spotless, seamless, and running strong.

At Hotel Indigo K West Shepherd’s Bush,we believe the heart of great hospitality starts behind the scenes. As StewardingSupervisor, you’ll be the hands-on leader who keeps our back-of-houserunning smoothly, from spotless kitchens to safe and hygienic spaces. You’llsupport the team, manage operations, and ensure the highest standards ofcleanliness and efficiency are upheld every single day.

What’s Our Story?

Our hotel is inspired by the bold personality and artistic energy ofShepherd’s Bush, and we bring that same spirit to our service. Our teamtakes pride in creating spaces that feel effortless for guests, but that’s onlypossible with operational excellence backstage. As Stewarding Supervisor,you’ll play a vital role in making sure everything is ready for service: everyplate, pot and prep station.

Here’s what you can look forward to as ourStewarding Supervisor:

AnnualSalary: £27,636.80

• Pensionwith company contributions
• 50%discount in all our restaurants and Spatreatments across our properties
• Teammember and Friends & Family ratesacross our properties
• IHGEmployee rate across 6000 hotels globally
• Complimentarystay after passing probation
• Healthcare Cash plan access
• Extensiveemployee benefits and discounts
• Interest-freeseason ticket loan
• EmployeeAssistance Programme – 24/7 online GP,mental health & wellbeing support
• World-classtraining, apprenticeships and management development programmes
• Biketo work scheme
• Freemeals on duty
• 'Recommenda Friend’ incentive
• Socialand community-focused initiatives and events

A Day in Your Neighbourhood

• Lead the standards– Supervise all stewarding activity across the kitchen, restaurant and barareas. Ensure cleaning, hygiene and food safety protocols are consistentlyfollowed and exceeded.
• Support operations– Make sure the team is set up with the equipment, tools and knowledge theyneed before every service. Keep back-of-house areas clean, safe and efficient.
• Team leadership– Brief, support and train the stewarding team daily. Motivate and role modelhigh standards, while working closely with kitchen and F&D teams.
• Keep things compliant– Oversee COSHH, manual handling, and safe systems of work. Maintainchecklists, schedules and training logs to ensure compliance is always up todate.
• Spot check & solve– Monitor cleanliness, equipment usage, and hygiene procedures, resolvingissues proactively and reporting repairs or faults as needed.
• Control stock– Help manage chemical, consumable and equipment stock, ensuring ordering istimely and cost-effective.
• Go green– Support sustainable practices including waste reduction, recycling, andefficient operations in line with our environmental goals.

What’s Your Story?

You’re a team-focused, detail-driven supervisor who takes pride inkeeping things clean, safe and running like clockwork. To succeed in thisStewarding Supervisor role, you’ll bring:

• Experience in stewarding, kitchen porter supervisionor back-of-house operations in a hotel or high-volume restaurant
• Strong understanding of food safety, hygiene andCOSHH procedures
• Confidence leading, briefing and developing a smallteam
• Ability to work proactively with kitchen and F&Bdepartments
• Great timekeeping, problem-solving and communicationskills
• Commitment to high standards, even when things getbusy
• Flexibility to work shifts, including evenings,weekends and public holidays
• A valid Basic Food Hygiene certificate (orwillingness to obtain one)

At Hotel Indigo, we believe true hospitality starts with the peoplebehind the scenes. If you’re ready to make your mark, lead by example, and be part of a bold, creative team, to become our StewardingSupervisor.

All applicants must have existing rights to work status in the UK.