Stewarding Supervisor - Kitchen

Hotel Indigo; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension with company contributions

Restaurant and Spa discounts

IHG Employee rate across hotels

Complimentary stay after probation

Healthcare plan

Employee discounts

Bike to work scheme

Free meals on duty

Job summary

Hotel Indigo K West Shepherd’s Bush is seeking a Stewarding Supervisor to lead back-of-house operations, drive cleanliness standards and ensure safe and efficient service across kitchens, restaurant and bar. You will supervise and develop the stewarding team, ensuring equipment, training and processes meet high hospitality standards.

Experience in stewarding or back-of-house supervision in a hotel or high-volume setting is required, along with COSHH and food safety understanding.

Qualifications

• Experience in stewarding, kitchen porter supervision or back-of-house operations in a hotel or high-volume restaurant.
• Strong understanding of food safety, hygiene and COSHH procedures.
• Confidence leading, briefing and developing a small team.
• Ability to work proactively with kitchen and F&B departments.
• Great timekeeping, problem-solving and communication skills.
• Commitment to high standards, even when things get busy.
• Flexibility to work shifts, including evenings, weekends and public holidays.
• A valid Basic Food Hygiene certificate (or willingness to obtain one).

Responsibilities

• Lead the standards – Supervise all stewarding activity across the kitchen, restaurant and bar areas.
• Support operations – Ensure the team has the equipment, tools and knowledge before every service.
• Team leadership – Brief, support and train the stewarding team daily.
• Keep things compliant – Oversee COSHH, manual handling, and safe systems of work.
• Spot check & solve – Monitor cleanliness and report repairs or faults as needed.
• Control stock – Manage chemical, consumable and equipment stock.
• Go green – Support waste reduction and sustainable operations.

Skills

Stewarding experience

Kitchen supervision

COSHH

Food safety

Team leadership

Timekeeping

Communication skills

Job description

Keep it spotless, seamless, and running strong.

At Hotel Indigo K West Shepherd’s Bush, we believe the heart of great hospitality starts behind the scenes. As Stewarding Supervisor, you’ll be the hands-on leader who keeps our back-of-house running smoothly, from spotless kitchens to safe and hygienic spaces. You’ll support the team, manage operations, and ensure the highest standards of cleanliness and efficiency are upheld every single day.

What’s Our Story?

Our hotel is inspired by the bold personality and artistic energy of Shepherd’s Bush, and we bring that same spirit to our service. Our team takes pride in creating spaces that feel effortless for guests, but that’s only possible with operational excellence backstage. As Stewarding Supervisor, you’ll play a vital role in making sure everything is ready for service: every plate, pot and prep station.

Annual Salary: £27,636.80

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• IHG Employee rate across 6000 hotels globally
• Complimentary stay after passing probation
• Healthcare Cash plan access
• Extensive employee benefits and discounts
• Interest-free season ticket loan
• Employee Assistance Programme - 24/7 online GP, mental health & wellbeing support
• World-class training, apprenticeships and management development programmes
• Bike to work scheme
• Free meals on duty
• 'Recommend a Friend’ incentive
• Social and community-focused initiatives and events

A Day in Your Neighbourhood

• Lead the standards – Supervise all stewarding activity across the kitchen, restaurant and bar areas. Ensure cleaning, hygiene and food safety protocols are consistently followed and exceeded.
• Support operations – Make sure the team is set up with the equipment, tools and knowledge they need before every service. Keep back-of-house areas clean, safe and efficient.
• Team leadership – Brief, support and train the stewarding team daily. Motivate and role model high standards, while working closely with kitchen and F&D teams.
• Keep things compliant – Oversee COSHH, manual handling, and safe systems of work. Maintain checklists, schedules and training logs to ensure compliance is always up to date.
• Spot check & solve – Monitor cleanliness, equipment usage, and hygiene procedures, resolving issues proactively and reporting repairs or faults as needed.
• Control stock – Help manage chemical, consumable and equipment stock, ensuring ordering is timely and cost-effective.
• Go green – Support sustainable practices including waste reduction, recycling, and efficient operations in line with our environmental goals.

What’s Your Story?

You’re a team-focused, detail-driven supervisor who takes pride in keeping things clean, safe and running like clockwork. To succeed in this Stewarding Supervisor role, you’ll bring:

• Experience in stewarding, kitchen porter supervision or back-of-house operations in a hotel or high-volume restaurant
• Strong understanding of food safety, hygiene and COSHH procedures
• Confidence leading, briefing and developing a small team
• Ability to work proactively with kitchen and F&B departments
• Great timekeeping, problem-solving and communication skills
• Commitment to high standards, even when things get busy
• Flexibility to work shifts, including evenings, weekends and public holidays
• A valid Basic Food Hygiene certificate (or willingness to obtain one)

At Hotel Indigo, we believe true hospitality starts with the people behind the scenes.

All applicants must have existing rights to work status in the UK.