Stewarding Supervisor

The Balmoral, a Rocco Forte Hotel; City of Edinburgh; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Discounted hotel rates

Extensive learning and development

Meals on duty

Social activities and events

Recognition programs

Annual awards

Occupational Pension Scheme

Discounts on food and beverages

Spa discounts

Cycle to Work Scheme

Local retailer discounts

Employee Assistance Programme

Discretionary Service Charge

Job summary

The Balmoral, a Rocco Forte Hotel, Edinburgh, invites applications for a Stewarding Supervisor. You will oversee daily stewarding operations, ensuring high standards of cleanliness and safety across kitchen back-of-house areas.

The role involves training team members, coordinating dishwashing duties, and maintaining equipment with strict hygiene adherence. The successful candidate will join a prestigious property on a flexible rota, including day, evening, and weekend shifts.

Qualifications

• Excellent communication skills and the ability to work both independently and as part of a team.
• Strong attention to detail and a practical approach to hygiene and safety in a kitchen back-of-house environment.
• Reliable, flexible, and able to work day, evening, and weekend shifts as required.

Responsibilities

• Supervise stewarding operations to maintain high cleanliness, organization, and efficiency.
• Support training and development of stewarding team members.
• Coordinate daily pot-wash and dish-wash operations to meet service demands.
• Ensure all areas meet hygiene and safety standards with documented schedules.
• Enforce PPE usage and safe operation of machinery per Health & Safety Manual.
• Assist with movement and storage of operational equipment and stocktakes.

Skills

Clear communication

Independent work

Teamwork

Flexibility

Professional attitude

Attention to detail

Reliability

Positive demeanor

Job description

Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.

Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.

Your Key Responsibilities

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a Stewarding Supervisor, you will support the daily cleaning of our kitchen and back-of-house areas.

• Supervise stewarding operations, ensuring consistently high standards of cleanliness, organisation, and efficiency
• Support the training, guidance, and development of stewarding team members
• Coordinate daily pot‑wash and dish‑wash operations to meet service demands
• Ensure all designated areas are maintained to exacting cleanliness standards, with cleaning schedules fully completed and documented
• Rigorously observe all health, hygiene, and safety guidelines, including the safe handling of hazardous substances
• Promptly report faulty, misused, or damaged equipment to your line manager
• Ensure correct Personal Protective Equipment (PPE) is available, worn, and adhered to at all times
• Confirm that machinery is operated safely, efficiently, and in full compliance with the hotel’s Health & Safety Manual
• Assist with the movement, positioning, and safe storage of operational equipment
• Support inventory control through equipment stocktakes as required
• Enforce full compliance with all hygiene, sanitation, and safety regulations across the stewarding team

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• Clear and effective communication skills
• Confidence working independently and collaboratively within a team
• Flexibility to adapt to varying operational requirements and service demands
• Team spirit and trustworthiness
• Self-motivation and flexibility
• Strong attention to detail and good work ethic
• Reliability and dedication to our team
• A friendly and professional attitude towards colleagues
• High personal and professional standards

The successful candidate will be able to work a flexible rota, including day, evening, and weekend shifts, to support our business needs.

Unfortunately, we are unable to provide visa sponsorship for this position.

Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels
• Extensive learning and development opportunities
• Meals on duty, laundry of uniforms
• Social activities and events
• Recognition programs
• Annual awards
• Occupational Pension Scheme
• 50% discount on food and beverages
• 25% discount on Spa Treatments
• 20% discount on Health Spa products
• Cycle to Work Scheme
• Local Retailer Discounts
• Employee Assistance Programme
• Discretionary Service Charge

The salary of a Stewarding Supervisor is £34,500 gross per annum (the expected package will be the salary plus the discretionary service charge).