Stewarding Supervisor

The Balmoral; City of Edinburgh; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Discounted hotel rates

Meals on duty

Laundry of uniforms

Annual awards

Occupational Pension Scheme

Service charge

Job summary

The Balmoral in Edinburgh is seeking a Stewarding Supervisor to lead the daily stewarding operations in our kitchen and back‑of‑house areas. You will supervise the team, coordinate pot‑wash and dish‑wash duties, and ensure tasks are completed to the highest cleanliness standards.

We offer a flexible rota, meals on duty, and staff benefits. Visa sponsorship is not available for this position; join a prestigious hotel team with a strong focus on quality and guest experience.

Qualifications

• Excellent communication skills
• Ability to work independently and with a team
• Flexibility to adapt to varying operational requirements
• Strong attention to detail
• Reliable and dedicated to the role

Responsibilities

• Supervise stewarding operations, ensuring cleanliness, organisation, and efficiency
• Support training and development of stewarding team members
• Coordinate daily pot‑wash and dish‑wash operations to meet service demands
• Ensure all designated areas meet exacting cleanliness standards with documented schedules
• Observe health, hygiene, and safety guidelines including handling of hazardous substances
• Report faulty or damaged equipment to the line manager
• Ensure PPE is available, worn, and adhered to at all times
• Confirm machinery is operated safely and in compliance with Health & Safety Manual
• Assist with movement and safe storage of operational equipment
• Support inventory control through equipment stocktakes
• Enforce compliance with hygiene, sanitation, and safety regulations

Skills

Clear communication

Teamwork

Attention to detail

Reliability

Self-motivation

Flexibility

Job description

Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a Stewarding Supervisor, you will support the daily cleaning of our kitchen and back‑of‑house areas. As a valued part of the Forte family, you will:

• Supervise stewarding operations, ensuring consistently high standards of cleanliness, organisation, and efficiency
• Support the training, guidance, and development of stewarding team members
• Coordinate daily pot‑wash and dish‑wash operations to meet service demands
• Ensure all designated areas are maintained to exacting cleanliness standards, with cleaning schedules fully completed and documented
• Rigorously observe all health, hygiene, and safety guidelines, including the safe handling of hazardous substances
• Promptly report faulty, misused, or damaged equipment to your line manager
• Ensure correct Personal Protective Equipment (PPE) is available, worn, and adhered to at all times
• Confirm that machinery is operated safely, efficiently, and in full compliance with the hotel’s Health & Safety Manual
• Assist with the movement, positioning, and safe storage of operational equipment
• Support inventory control through equipment stocktakes as required
• Enforce full compliance with all hygiene, sanitation, and safety regulations across the stewarding team

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• Clear and effective communication skills
• Confidence working independently and collaboratively within a team
• Flexibility to adapt to varying operational requirements and service demands
• Team spirit and trustworthiness
• Self‑motivation and flexibility
• Strong attention to detail and good work ethic
• Reliability and dedication to our team
• A friendly and professional attitude towards colleagues
• High personal and professional standards

The successful candidate will be able to work a flexible rota, including day, evening, and weekend shifts, to support our business needs.

Unfortunately we are unable to provide visa sponsorship for this position.

Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels
• Extensive learning and development opportunities
• Meals on duty, laundry of uniforms
• Social activities and events
• Recognition programs
• Annual awards
• Occupational Pension Scheme
• 50% discount on food and beverages
• 25% discount on Spa Treatments
• 20% discount on Health Spa products
• Cycle to Work Scheme
• Local Retailer Discounts
• Employee Assistance Programme
• Discretionary Service Charge

The salary of a Stewarding Supervisor is £34,500 gross per annum (the expected package will be the salary plus the discretionary service charge)